Returns & Exchanges

Returns

Returns will be approved for faulty goods only, unless prior arrangement has been approved.

We will only exchange if the product you have purchased is unused and in the same condition as when you received it

It must be in its original packaging with a receipt of purchase.

Please contact [email protected] for any questions or to request a return product approval notice. 

 

Exchanges

We will only replace items that are damaged or defective or we have given prior permission to exchange the item. 

Please contact us at [email protected] for further assistance

 

Shipping on Returned Items

We hold the customer responsible for payment of all shipping costs on return items.

Shipping costs are non refundable on purchased items and will not be refundable on Items being returned.

In the case of refunds, we only refund the payment of the item purchased from Deakin Beach Art Australia 

The product must be unused.

Please contact us [email protected] for enquiries or any questions. 

Unfortunately, we cannot accept returns on sale items or egift cards.